Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gloria Ryken

Gloria Ryken

May 5, 2026

5  out of  5
rating by Gloria Ryken
"They continue to look for ways to lower our insurance costs. It is appreciated."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Ben Lucks

Ben Lucks

May 1, 2026

5  out of  5
rating by Ben Lucks
"Colby helped increase coverage and lower our premiums, she was very professional and knowledgeable throughout the process and made doing business simple. Would highly recommend!"
We responded:
"We truly appreciate the kind words! Our State Farm team here in Lincoln always strives to do our best — thank you for noticing. Andy Van Horn - State Farm Insurance Agent"
Profile photo of Paula Hall

Paula Hall

April 30, 2026

5  out of  5
rating by Paula Hall
"Alicia & Haley have been more than wonderful to work with. Both very courteous, knowledgeable, and thorough!"
We responded:
"We appreciate the kind words! Our Lincoln team is always happy to help. Thanks for choosing our State Farm office! Andy Van Horn - State Farm Insurance Agent"
Profile photo of Nat

Nat

April 29, 2026

5  out of  5
rating by Nat
"I highly recommend Amelia Hepker at State Farm. She is helpful and timely with questions and insurance needs."
We responded:
"We appreciate your trust in us! We’re here anytime you have questions, need help, or want to review your policy. Thank you for choosing our Lincoln State Farm office. Andy Van Horn - State Farm Insurance Agent"
Profile photo of Debbie Dugan

Debbie Dugan

April 29, 2026

5  out of  5
rating by Debbie Dugan
"Haley is amazing! She worked quickly to get me a quote and answered all of my questions honestly. The whole team is super kind and I always feel welcome in their office."
We responded:
"Thank you for highlighting our service! We’re proud to help our Lincoln neighbors find peace of mind. Andy Van Horn - State Farm Insurance Agent"
Profile photo of Connie Rowe

Connie Rowe

April 27, 2026

5  out of  5
rating by Connie Rowe
"Colby is knowledgeable, eager to help, and has saved us $ with each area of coverage, auto, home, rental and life insurance. Retirement is within the next 5 years (hopefully!) and I know the Andy Van Horn agency will be there to help me through this life transition too. Thank you for not only helping me, but for doing it with a smile!"
We responded:
"A big thank you from all of us! We’re so glad to hear you had a great experience with our Lincoln team. We're always here if you need anything. Andy Van Horn - State Farm Insurance Agent"
Profile photo of Aaron Eubanks

Aaron Eubanks

April 24, 2026

5  out of  5
rating by Aaron Eubanks
"Colby was great. She was very knowledgeable and friendly. She made sure I understood everything we went over and helped me through the entire process. I will absolutely be recommending Colby to anyone that needs insurance of all types!"
We responded:
"Amazing! Thank you for the kind words. We appreciate your trust in our State Farm team and look forward to continuing to serve you here in Lincoln. Andy Van Horn - State Farm Insurance Agent"
Profile photo of Ryan Shustrin

Ryan Shustrin

April 21, 2026

5  out of  5
rating by Ryan Shustrin
"Easy experience and Colby is a rockstar at taking care of any requests I had"
We responded:
"Five stars — thank you so much! We’re so glad you chose our State Farm office for your insurance needs. Andy Van Horn - State Farm Insurance Agent"
Profile photo of Valerie Holmes

Valerie Holmes

April 17, 2026

5  out of  5
rating by Valerie Holmes
"Alicia was very efficient in helping us set up auto insurance."
We responded:
"Thank you, your feedback truly made our day! We’re so grateful for your loyalty and support. Our Lincoln State Farm team is always here for your insurance needs. Andy Van Horn - State Farm Insurance Agent"
Profile photo of Broderick Billie

Broderick Billie

April 13, 2026

5  out of  5
rating by Broderick Billie
"Great employees. Always friendly and helpful."
We responded:
"Thank you for continuing to trust us for your insurance needs. It’s our pleasure to help protect what matters most to you. Andy Van Horn - State Farm Insurance Agent"
Profile photo of Julie Wilson

Julie Wilson

April 9, 2026

5  out of  5
rating by Julie Wilson
"They go above and beyond for me."
We responded:
"We appreciate you taking the time to share such a thoughtful review. We are proud to have you as part of our State Farm community! Andy Van Horn - State Farm Insurance Agent"
Profile photo of a mcfee

a mcfee

April 7, 2026

5  out of  5
rating by a mcfee
"Andy Van Horn's office is always friendly and helps me when I have any questions or have to file a claim. Have been with them for years and highly recommend them. Great team!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Karla Hernandez

Karla Hernandez

March 30, 2026

5  out of  5
rating by Karla Hernandez
"Sophie Moguel recommended her coworker, Colby Reffert, and her recommendation could not have been more spot‑on. Colby was incredibly easy to work with—helpful, knowledgeable, and patient throughout the entire process. He made everything clear, which gave mr a lot of confidence in our decisions. I am very happy we chose to work with State Farm and truly appreciate the excellent service Colby provided. Highly recommend!"
We responded:
"Thank you, Karla! Your feedback is a great reminder of why we love what we do. Andy Van Horn - State Farm Insurance Agent"
Profile photo of Bethany Felker

Bethany Felker

March 30, 2026

5  out of  5
rating by Bethany Felker
"I recently had to buy a new car and needed to switch my insurance from one vehicle to another. I was worried it would be a whole process, but it ended up being incredibly easy. I really appreciated how smooth everything was from start to finish. Everything was handled quickly and clearly, and I never felt confused or overwhelmed at any point. Customer service here is always excellent—they are friendly, efficient, and make sure all of my questions are answered. What could have been a stressful situation ended up being completely hassle-free. I’m very grateful for how simple they made everything and would definitely recommend them to others!"
We responded:
"Thanks for the 5-star shout-out, Bethany! We’re so glad you found value in working with us. We look forward to continuing to serve you here in Lincoln. Andy Van Horn - State Farm Insurance Agent"
Profile photo of Jared Blaser

Jared Blaser

March 27, 2026

5  out of  5
rating by Jared Blaser
"Colby has been awesome to work with! Super responsive, detailed, and best of all getting me better rates than I was currently paying. Thanks so much!"
We responded:
"Jared, we appreciate you taking the time to share such a thoughtful review. We are proud to have you as part of the State Farm family! Andy Van Horn - State Farm Insurance Agent"
Profile photo of Scott McGrew

Scott McGrew

March 18, 2026

5  out of  5
rating by Scott McGrew
"The service and follow up from the Andy VanHorn State Farm office in Lincoln is excellent. They are very responsive to questions, concerns, or anything that needs clarification!"
We responded:
"Thank you, Scott! We’re honored to serve the Lincoln community and so appreciative of your 5-star rating. Andy Van Horn - State Farm Insurance Agent"
Profile photo of Rachel

Rachel

March 14, 2026

1  out of  5
rating by Rachel
"State Farm is notorious for dropping customers for using their insurance. I got dinged for a claim I made on accident and was assured would be taken off my record, it was not. I cancelled two auto policies they offered me $12 for 2+ months of paid premiums. I had to inquire three times in order to get my nearly $400. I don't have anything negative to say about the staff. Unfortunately, I don't have anything nice to say about the company as a whole."
We responded:
"Your experience matters to us,. Our team is always willing to listen and hopes to hear from you so we can address this further. Please call or email us so we can help. Andy Van Horn - State Farm Insurance Agent"
Profile photo of TanDan Designs

TanDan Designs

March 13, 2026

5  out of  5
rating by TanDan Designs
"Each detail of my policy was explained in detail, a very thorough review was conducted to ensure all my assets were protected. I sincerely appreciate the service."
We responded:
"Thank you, TanDan, for being a valued part of the State Farm family. We love serving customers like you! Andy Van Horn - State Farm Insurance Agent"
Profile photo of Tiffany Flinn

Tiffany Flinn

March 4, 2026

5  out of  5
rating by Tiffany Flinn
"This office is incredible. I moved states, and still choose to stick with them because they are so efficient, kind, and knowledgeable. They get back to me within MINUTES of having questions, and always follow up to make sure things are going well."
We responded:
"Thank you for the review! We’re happy we met your expectations, Tiffany. We are always here when you need us. Andy Van Horn - State Farm Insurance Agent"
Profile photo of Thomas O'Gorman

Thomas O'Gorman

March 3, 2026

5  out of  5
rating by Thomas O'Gorman
"Colby is great. Her communication was above and beyond and she made sure I understood everything she was quoting out."
We responded:
"Amazing! We appreciate your trust in our team and look forward to continuing to serve you. Andy Van Horn - State Farm Insurance Agent"
Profile photo of AnDrae Mann

AnDrae Mann

March 3, 2026

5  out of  5
rating by AnDrae Mann
"Has been helped when requested and in a timely manner. All are genuinely compassionate about you and your situations. I highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Rodney Dewey

Rodney Dewey

March 3, 2026

5  out of  5
rating by Rodney Dewey
"Excellent service."
We responded:
"Rodney, thank you for continuing to trust us. It’s our pleasure to help protect what matters most to you. Andy Van Horn - State Farm Insurance Agent"
Profile photo of Mike Dinnel

Mike Dinnel

March 3, 2026

5  out of  5
rating by Mike Dinnel
"It was well handled and efficient. Nicely done . We had bought a new car and coverage was quickly provided. Real peace of mind."
We responded:
"A big thank you from all of us! We’re so glad to hear you had a great experience with our team. Andy Van Horn - State Farm Insurance Agent"
Profile photo of Ty Westover

Ty Westover

February 27, 2026

5  out of  5
rating by Ty Westover
"Colby Reffert has been a joy to work with. She doesn't overpromise but has a reputation for over delivering. If anyone is looking for an insurance agent that loves her job and will take care of you like family...Cobly is your gal."
We responded:
"Thank you for the wonderful review! It means so much to our Lincoln team to know we’re helping neighbors feel protected and cared for. Andy Van Horn - State Farm Insurance Agent"
Profile photo of stiNa layDell

stiNa layDell

February 26, 2026

5  out of  5
rating by stiNa layDell
"Amelia helped me and she was the most amazing person I've talked to in the insurance world. She was very helpful and great at her job. Thank you for making my day better!"
We responded:
"Thanks for the 5-star shout-out, stiNa! We’re so glad you found value in working with us. Andy Van Horn - State Farm Insurance Agent"